Shipping Policy

Thank You for Choosing Mosata!

We strive to ensure a smooth and efficient shipping process for all our customers. Here’s what you need to know about our shipping policy:

Order Confirmation

Once your order is placed, we will confirm your delivery details via email or phone.

Tracking Information

After your order has been dispatched, our logistics team will send tracking details to your email from connect@mosata.in.

Shipping Options

• Standard Shipping: Delivery takes approximately 15-30 working days.
• Express Shipping: Delivery takes approximately 7-10 working days, allowing time for handcrafting and shipping.
• Ready to Dispatch Items: These items will typically be delivered within 3-5 working days using the standard shipping option.

Delay Notifications

If there are any expected delays in shipping, we will notify you with updated timelines and details.

Incorrect Address Policy

If the shipping address provided is incorrect, making delivery impossible, your order will be considered complete, and no refund will be issued. We will attempt one more delivery after confirming the correct address with you, but additional shipping charges will apply.

Customer Support

For any questions or concerns regarding shipping and delivery, please reach out to us at connect@mosata.in or call us at +91 93810 40602.

Thank you for your understanding, and we look forward to delivering your order!