Privacy Policy
This Privacy Policy describes how Mosata (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources. The information we collect and use varies depending on how you interact with us.
In addition to specific uses outlined below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of others.
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and Services. When we say "personal information," we refer to information that identifies, relates to, or can be associated with you. The categories and specific types of personal information we collect include:
Information We Collect Directly from You
- Basic contact details: name, address, phone number, email.
- Order information: billing address, shipping address, payment confirmation, email address, phone number.
- Account information: username, password, security questions.
- Shopping information: items viewed, added to cart, or added to wishlist.
- Customer support information: information included in communications with us.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, IP address, and other interaction details.
Information We Obtain from Third Parties
- Vendors and service providers who support our Site and Services.
- Payment processors who collect payment information to process your transactions.
- Third-party tracking technologies used when you interact with our advertisements or emails.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party information or their privacy practices.
How We Use Your Personal Information
- Providing Products and Services: To fulfill your orders, process payments, and manage your account.
- Marketing and Advertising: To send promotional communications and tailor services and advertising.
- Security and Fraud Prevention: To detect and prevent fraudulent or illegal activities.
- Communicating with You: To provide customer support and improve our Services.
Cookies
We use Cookies to enhance our Site and Services. For more details on the Cookies we use, please refer to our Cookie Policy. Most browsers accept Cookies by default, but you can manage your browser settings to remove or reject Cookies. Note that blocking Cookies may affect your experience on our Site.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
- Vendors or service providers performing services on our behalf.
- Business and marketing partners to provide services and advertise to you.
- In connection with business transactions, legal obligations, or to protect our rights.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.
Security and Retention of Your Information
While we strive to protect your personal information, no security measures are perfect. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, delete, correct, or restrict processing of your data. You may also withdraw consent where applicable.
To exercise these rights, please contact us using the details below.
Complaints
If you have complaints about our handling of your personal information, please contact us. You may have the right to lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred outside your country, including to the United States. We will rely on recognized transfer mechanisms to ensure your data is adequately protected.
Contact
For questions about this Privacy Policy or to exercise your rights, please contact us at:
Email: connect@mosata.in
Phone: +91 93810 40602